Returns Policy

At Canvas Cowboy Pets, we stand by the quality of our bespoke pet accessories and your satisfaction is our top priority. If for any reason you are not entirely pleased with your purchase, the following Returns Policy will guide you through the process of making a return.

  1. Returns:

You have a full 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be returned with the original receipt or proof of purchase.

  1. Exchanges:

We are more than happy to help you exchange any items that are defective or damaged. For such exchanges, please contact us at (returns@canvascowboypets.com).

  1. Refunds:

Once we receive your item, we will inspect it and immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment.

  1. Return Shipping:

Canvas Cowboy Pets values your business and as part of our commitment to customer satisfaction, we cover all shipping charges related to the return. Once your return is approved, we will arrange for the item to be collected from your specified location.

We are here to ensure your shopping experience with us is smooth and satisfactory. If you have any questions on how to return your item or about our Returns Policy, please contact us at (returns@canvascowboypets.com).

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